Shipping terms

Shipping time


Standard Shipping: 7--15 days

Order processing time: 1-2 days

Affected by Covid-19, there will be some delay on the delivery

Return or exchange is accepted within 30 days from the date of delivery, requirements

1. Items received within 30 days of delivery

2. Items received unused, undamaged and in original packaging

3. Return shipping fee by customer

4. Any product that has been used does not qualify for a return

5. Once we receive the returned goods, your money will be returned to you

Note: This does not include 1 - 7 business days of processing time. During the holiday season, please allow an additional 2 weeks for delivery due to high order

If you have any questions, please feel free to call or email us at "life-gift.service@gmail.com" and we will get back to you at the first opportunity.

What should I do if I don't receive my package?

Don't worry, your plan is fully insured by us. If you have not received your shipment within the specified timeframe, we are happy to ship the order back to you free of charge

Do you provide tracking information?

Yes, you will receive an email once your order has been shipped containing your tracking information. If you have not received the tracking information within 2 weeks, please contact us immediately